Privacy Policy

Effective Date: 06/01/2026

Privacy of our patients and staff is among our top priorities. This Privacy Policy contains the types of information that are collected and recorded by North Shore Vitality Medical Spa and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or we collect at North Shore Vitality Medical Spa. This policy is not applicable to any information collected offline or via channels other than this website.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you messages
  • Identify and prevent fraud

4. Log Files

North Shore Vitality Medical Spa follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

5. Cookies and Web Beacons

Like any other website, North Shore Vitality Medical Spa uses “cookies.” These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. Our Partners

Advertising and analytics services used by our site may use cookies and web beacons. All such service(s) are listed below. Our services maintain their own Privacy Policy for their policies on user data. For easier access, we have hyperlinked to their Privacy Policies below.

7. Partner Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on North Shore Vitality Medical Spa, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that North Shore Vitality Medical Spa has no access to or control over these cookies that are used by third-party advertisers.

8. Third Party Privacy Policies

North Shore Vitality Medical Spa’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

9. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

North Shore Vitality Medical Spa does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

12. SMS and Text Messaging Communications

If you provide your phone number, you may receive SMS messages from North Shore Vitality related to:

  • Appointment reminders
  • Appointment confirmations
  • Scheduling updates
  • Follow-up communications after visits
  • Customer service responses
  • Occasional promotional messages about our services and offers

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and service plan.

Consent to receive SMS messages is not required as a condition of receiving services.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

For assistance, reply HELP or contact our office directly.

13. SMS Consent and Non-Sharing Policy

SMS opt-in consent or phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.

We do not sell, rent, trade, or transfer your personal information to third parties for marketing or promotional purposes.

Your information is used solely to communicate with you regarding services provided by North Shore Vitality.

14. How We Protect Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate precautions to safeguard your data, no electronic transmission or storage method can be guaranteed to be completely secure.

15. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

North Shore Vitality PLLC Phone: 224.461.9399 Website: northshorevitality.com

16. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.